Privacy Policy

Last updated: 26 October 2026

Who we are

The Women Sustainability Forum (WSF) is an initiative of IBF International Institute for Better Futures Pty Ltd (ABN 31 672 239 182), based in Brisbane, Queensland, Australia. In this policy, “we”, “us” and “our” refer to WSF and IBF International Institute for Better Futures.

We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Where other privacy laws apply to you, such as the European Union General Data Protection Regulation, we also respect the rights those laws give you.

Information we collect

We collect only the information we need to provide our services. Depending on how you use the site, this may include:

• Contact and account details: your name, email address, organisation, country and preferred language, when you sign up for updates, become a member, create an account or buy from us.
• Purchase details: billing details and order history. Payments are processed by our payment provider. We do not store full card numbers.
• Learning records: the masterclasses and courses you access, and the certificates we issue to you (your name, the programme, the date and a verification number).
• Talent Network and Jobs Board: the professional details you choose to share, such as your area of work and experience, and job post details from organisations.
• WSF Network Circles: your eWisely chapter, language and area of work. With your consent, your name and email address are shared with the members of your circle.
• Nominations, submissions and messages you send us, including forum and award submissions.
• Consent records: when you accept our Terms and Conditions, this Privacy Policy or your cookie choices, we record the date and time, the version of the policy, your IP address, browser details and the page you were on, so that we can show when and how consent was given.
• Technical information: cookies and similar technologies, as explained in our Cookie Policy, and standard server logs.

How we use your information

• To give you access to the services you request, including memberships, masterclasses, workbooks and certificates
• To process payments and send receipts and access details
• To issue certificates and allow others to verify them using the verification number
• To place you in a WSF Network Circle and send monthly meeting guides
• To send job alerts that match your area of work, if you join the Talent Network
• To send updates you have asked for. You can unsubscribe at any time
• To answer your questions and requests
• To keep our site secure, prevent misuse and improve our services
• To keep records and meet our legal and tax obligations

Who we share it with

We do not sell your personal information. We share it only when needed to provide our services:

• With service providers that help us run the site, such as hosting, email delivery and payment processing
• With the members of your WSF Network Circle, with your consent
• With organisations looking for talent, only when you have joined the Talent Network for that purpose
• With anyone who checks a certificate you share with them: our verification page confirms the name, programme and date on the certificate
• With authorities, when the law requires it

Information stored outside Australia

Some of our service providers may store or process information outside Australia, in the countries where they operate. We take reasonable steps to make sure they protect it in a way that is consistent with this policy.

How long we keep it

We keep personal information only for as long as we need it for the purposes described here, or as required by law, including tax and record keeping obligations. Certificate records are kept so that certificates can continue to be verified. Consent records are kept as evidence of the consent given.

How we protect it

We use reasonable technical and organisational measures to protect personal information from misuse, loss and unauthorised access, including restricted access to our systems.

Your choices and rights

• Ask for access to the personal information we hold about you
• Ask us to correct information that is inaccurate or out of date
• Ask us to delete your information, where we are not required to keep it
• Withdraw your consent at any time, for example by leaving a circle or unsubscribing from updates
• Change your cookie choices at any time using the Cookie settings link at the foot of every page

If the European Union General Data Protection Regulation applies to you, you may also ask us to restrict or object to certain uses and to receive a copy of your information in a portable format.

Complaints

If you have a concern about how we have handled your personal information, please contact us first so that we can try to resolve it. We aim to respond within 30 days. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au) or the data protection authority in your country.

Children

Our services are designed for adults. If you are under 18, please use them with the involvement of a parent or guardian.

Changes to this policy

We may update this policy from time to time. The date at the top shows the latest version. When we make an important change, we will ask you to accept the updated version.

Contact

For any privacy question or request, please get in touch with us.